ClearWater — Terms of Service

Last updated: 19 May 2026

These Terms of Service ("Terms") are the agreement between you and ClearWater. They explain what ClearWater is, the rules for using it, how payment and credits work, the refund policy, and the limits of what ClearWater can promise. They are written to be accurate to how the product actually works and plain enough to read in full. Please read them before you use ClearWater — by installing or using the extension, you agree to them.

This document covers the Terms of using the service. How your data is handled is a separate matter, set out in the Privacy Policy, which forms part of this agreement. Where these Terms describe what ClearWater can and cannot tell you, that description is consistent with what the extension's own FAQ and in-product notes say.

1. Who provides ClearWater

ClearWater is provided by an individual sole proprietor ("ClearWater", "we", "us"). For this first version, the service is operated by an individual rather than a company. Contact details are in the Contact section at the end of these Terms.

2. What ClearWater is

ClearWater is a browser extension for Google Chrome and Mozilla Firefox. It reads a piece of text that you choose and returns a trust score plus an explanation — a fast signal of whether a passage has real substance or is plausible-sounding emptiness. It can flag manipulation, weak reasoning, unsupported claims and low-substance filler, and it marks the specific weak spots in the text. An optional fact-check mode also runs a web search to corroborate the factual claims a text makes.

ClearWater is a tool that supports your reading. It does not change the pages you visit, does not block anything, and never runs on its own — it only ever looks at text when you ask it to.

3. The honest limits of ClearWater — please read this

This section matters more than a reassuring one would. Using ClearWater means understanding what it can and cannot do.

ClearWater judges the text that is in front of it. It cannot reliably judge what was left out. The extension reads the words on the page, so it can assess whether those words are coherent, concrete, well-reasoned and not manipulative. What it cannot reliably do is detect what a writer deliberately omitted: the inconvenient fact left unmentioned, the missing counter-argument, the context quietly dropped, the question the text never raises. A passage can be perfectly coherent, every sentence in it can be true, and it can still mislead you by what it does not say. Turning on fact-checking does not close this gap — fact-checking corroborates the claims a text makes, not the ones it silently avoids.

ClearWater can be wrong, in either direction. It can give a weak text too high a score, and it can give a sound text too low a score. The score is an automated estimate produced by an AI language model; it is a signal, not a measurement, and it is not a verdict.

ClearWater is a tool, not a decision-maker. A high score means the text in front of you holds together well — it does not promise that nothing important was left out, that the text is true, or that acting on the text is safe. A low score is a prompt to look more closely, not a proof of bad faith. Your own judgement is always required. Do not treat a ClearWater score as a substitute for your own reasoning, for professional advice, or for due diligence on anything that matters — money, health, legal, safety, or any other consequential decision. ClearWater supports your judgement; it does not replace it.

4. Your ClearWater account — the account key

ClearWater has no registration. There is no email, no password, and no username. The first time the extension runs, the ClearWater server issues your browser a single random account key. That key is your account: it stands in for a login and password, it identifies you to ClearWater, and it carries your balance — your free daily checks and any amount you have topped up. Because the key is the account, the following rules apply.

• The key is yours to keep. You can view, copy, and restore your key from the extension at any time. If you reinstall your browser or move to a new computer, paste the saved key back in and your balance comes with it — your account is fully restorable from the key alone.
• The key is yours to protect. Anyone who holds your key can use the balance attached to it. Treat it like a password. You are responsible for keeping your copy of it private and for any use made of your account by someone you gave the key to.
• If you lose the key and have no copy, the balance is lost. Because ClearWater holds no email, name, or other identifier for you, we have no way to verify that a lost account is yours and no way to recover or re-issue a key you cannot produce. Keep a copy.
• One account per key. The key is the account. Do not try to forge, guess, brute-force, or otherwise obtain account keys that were not issued to you, and do not tamper with the balance attached to a key.

5. Acceptable use

ClearWater is a general-purpose reading tool. When you use it, you agree to the following.

• Use it lawfully. Do not use ClearWater for any unlawful purpose, or to process content whose handling would itself be unlawful.
• Check text you are entitled to check. You are responsible for the text you submit. Only submit text that you have the right to read and to have processed for the purpose of scoring it.
• Do not abuse the service or the infrastructure. Do not attempt to break, overload, disrupt, or gain unauthorised access to the ClearWater service or the systems it runs on. Do not use automated means to evade the free-tier daily limit, to multiply free allowances across many generated accounts, or otherwise to take the service beyond its normal, intended use. Do not probe, scan, or reverse-engineer the service to circumvent its limits or its pricing.
• Do not resell or relabel the service. ClearWater is licensed to you for your own use. Do not resell, sublicense, or present ClearWater's checks as your own service without our written agreement.
• Do not misrepresent a ClearWater result. A ClearWater score is an automated estimate (see Section 3). Do not present it as a definitive or authoritative verdict on a person, a publication, or a claim.
• Respect intellectual property. The ClearWater extension, its name, and its design are ours. These Terms grant you a personal, non-exclusive, non-transferable, revocable licence to use the extension as intended; they do not transfer ownership of anything.

If you use ClearWater in a way that breaks these rules, we may limit or end your access to the service, as described in Section 11.

6. Payment, credits and pricing

ClearWater works on a prepaid balance. The balance is denominated in US dollars (USD), and each check draws a small amount from it. The balance, and the credits in it, are a prepaid right to use the ClearWater checking service — they are not money, not a deposit, not a stored-value instrument, and not a cryptocurrency or token; they have no cash value, earn no interest, and exist only to be spent on checks within ClearWater.

The free tier. ClearWater gives you a small number of in-depth checks every day at no cost. The free allowance resets daily. For light, everyday use you may never need to pay at all — keeping a paid balance is entirely optional, and the extension is fully usable on the free daily checks alone. The size of the free allowance may change over time.

Heavier checks cost more. Not every check costs the same. A quick, standard check is inexpensive. A deeper, more thorough analysis — one that examines a long text section by section, or runs a web search to fact-check it — does more work and therefore costs more. The extension shows you a cost estimate before a check runs, and tells you which mode you are about to use, so there are no surprises. The estimate is an estimate; the amount actually charged is the cost of the check that ran, and is deducted from your balance when the check completes.

Topping up. To add to your balance, you buy a prepaid amount. ClearWater accepts PayPal and cryptocurrency — Bitcoin (BTC), Ether (ETH), USDT on the TRON network, and Monero (XMR). Whatever you pay with, your balance is tracked in US dollars. A cryptocurrency payment is converted to its US-dollar value at the time it is received, using a rate taken at that moment; because cryptocurrency prices move, the dollar value credited reflects the value received, and a quoted rate may expire if a payment is not completed promptly. You pay any network or transaction fees charged by the payment network you choose; these are not part of the credited amount.

Payment processing. PayPal and the cryptocurrency networks are independent services. When you pay by PayPal, your PayPal login and card details are handled by PayPal under PayPal's own terms; ClearWater receives only what it needs to confirm the payment and credit your account. When you pay by cryptocurrency, you send the amount from your own wallet and ClearWater verifies it on the relevant blockchain. ClearWater does not control or store your wallet or your PayPal credentials. How payment data is handled is described in the Privacy Policy.

Prices may change. The price of a top-up amount and the cost of each check mode may change over time. A change never alters a balance you have already bought — credits you already hold remain valid and spendable; a price change affects only top-ups and checks made after it takes effect. The extension always shows the current estimated cost before a check.

Taxes. Any taxes that apply to a purchase are your responsibility unless the law requires us to collect them, in which case they will be shown or added at the time of purchase.

7. Refund policy

ClearWater is a prepaid digital service. This refund policy is meant to be fair to you and workable for the service. It distinguishes clearly between credits you have spent and credits you are still holding.

• Unused prepaid credits — refundable within 14 days. If you top up your balance and then change your mind, you may request a refund of the unused portion of that top-up within 14 days of the purchase. We will refund the unused credits from that purchase, by the same payment method where reasonably possible. After 14 days, a purchased balance is non-refundable, but the credits remain valid and spendable — you do not lose them, they simply stay as credit for future checks.
• Consumed checks are non-refundable. A check that has run has used real processing and a paid third-party AI service, so the credits it consumed cannot be refunded. This includes checks that returned a result you disagree with: as Section 3 explains, ClearWater's score is an automated estimate and can be wrong in either direction, so a result you find unhelpful is not by itself a ground for a refund of that check.
• The free tier carries no refund. The free daily checks cost nothing, so there is nothing to refund for them. Unused free checks do not roll over and have no cash value.
• A check that genuinely failed. If a check fails because of a fault on ClearWater's side and does not return a usable result, tell us (see Contact) and we will restore the credits for that check, or refund them. The cost estimate shown before a check is an estimate; if a check is charged in clear error, we will correct it.
• Account closure. If you want to stop using ClearWater, you may ask us to close your account; any unused purchased credits are refundable under the 14-day rule above, and credits older than that remain spendable until the account is closed at your request.
• If we end your access for breaking these Terms, any balance bought through fraudulent or abusive means is not refundable; a balance bought legitimately and not yet spent will be refunded under the 14-day rule.
• Your legal rights. Nothing in this refund policy removes any refund or cancellation right that the law gives you and that cannot be waived. Where such a right applies, it applies in addition to this policy.

How to request a refund. Send a request to the support contact at the end of these Terms, with the account key (or the account identifier shown in the extension) and the approximate date and method of the top-up. We aim to deal with refund requests promptly.

8. Service availability

We aim to keep ClearWater available and working, but we do not promise that the service will be uninterrupted, error-free, or available at all times. ClearWater depends on third-party services — an AI language-model provider, a web-search provider, and payment processors — and on network infrastructure we do not control; an outage or change in any of them can affect ClearWater. We may also take the service down for maintenance. We may change, suspend, or discontinue parts of ClearWater; if we discontinue the paid service entirely, we will give reasonable notice and handle unspent purchased credits fairly.

9. Disclaimers — the service is provided "as is"

ClearWater is provided on an "as is" and "as available" basis, to the fullest extent permitted by law.

We do not warrant that ClearWater's scores are accurate, complete, or suitable for any particular purpose. As Section 3 explains in plain terms: ClearWater judges the text in front of it and cannot reliably judge what was deliberately omitted; it can be wrong in either direction; and it is a tool to support your judgement, not a verdict and not a replacement for your own reasoning or for professional advice. A ClearWater score is an automated estimate, not a statement of fact about any text, author, or publication.

To the fullest extent permitted by law, we disclaim all warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions, the exclusions above apply only as far as the law allows, and you may have rights that these Terms cannot remove.

10. Limitation of liability

To the fullest extent permitted by law:

• ClearWater is not liable for any decision you make, or action you take or do not take, based on a ClearWater score or explanation. The judgement is yours (see Section 3).
• ClearWater is not liable for indirect, incidental, special, consequential, or punitive damages, or for any loss of profit, data, goodwill, or opportunity, arising out of or relating to your use of — or inability to use — the service.
• ClearWater's total liability to you for all claims relating to the service, taken together, is limited to the amount you actually paid to ClearWater for the service in the three (3) months before the event giving rise to the claim. Where you have only used the free tier and paid nothing, that amount is zero.

Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law — for example, liability for fraud, or for death or personal injury caused by negligence. Some jurisdictions do not allow certain limitations of liability; in those jurisdictions, the limitations above apply only as far as the law allows.

11. Suspension and ending access

You may stop using ClearWater at any time by uninstalling the extension. Removing the extension clears its local data from your browser; if you want your account closed and an eligible refund processed, contact us as described in Section 7.

We may limit, suspend, or end your access to ClearWater if you break these Terms — in particular the acceptable-use rules in Section 5 — or if doing so is necessary to protect the service, other users, or the infrastructure. Where it is reasonable to do so, we will act proportionately and, for anything other than abuse or unlawful use, give you notice. If we end your access, the refund rules in Section 7 apply to any legitimately bought, unspent credits.

12. Governing law

These Terms, and any dispute arising out of or relating to them or to your use of ClearWater, are governed by the laws of the State of Israel, without regard to its conflict-of-laws rules. The competent courts of Israel have jurisdiction over any such dispute. If you are a consumer in another country, this choice of law and forum does not deprive you of the protection of any mandatory consumer-protection rules of the country where you live that cannot be set aside by agreement.

13. Changes to these Terms

We may update these Terms from time to time — for example, to reflect a change in how the product works, in pricing structure, or in the law. When we do, the "Last updated" date at the top of this page will change. Material changes will be reflected here before they take effect. If you keep using ClearWater after a change takes effect, that use means you accept the updated Terms; if you do not agree with a change, you can stop using the service, and the refund rules in Section 7 apply to any eligible unused credits.

14. General

If any part of these Terms is found to be unenforceable, the rest of the Terms stays in effect. Our not enforcing a provision on one occasion is not a waiver of it. These Terms, together with the Privacy Policy, are the whole agreement between you and ClearWater about the service. You may not transfer your rights under these Terms to someone else; we may transfer ours if the service is taken over by another operator, in which case your credits and these Terms carry over.

15. Contact

Questions about these Terms, refund requests, or any other support matter can be sent to:

support@wecleantheinternet.com

For questions about how your data is handled, see the Privacy Policy or write to privacy@wecleantheinternet.com.